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Others are more specific, with reports of set-top boxes going offline when their computer connects, or that their WiFi has become unstable after connecting a newly purchased laptop to the network. I counted out 10s then let go last time. How simple, previously I asked the Rogers tech on phone if there were any settings on my computer or the adapter that had to be changed, his reply was no. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. At the top is a 2.5, 5 or All selection. 4. hidden WiFi networks that remain enabled in bridge mode) that is not documented... that we cannot research, nor can we get a straight answer when we ask about it. On a shared plan? If I'm correct, with 5 Ghz selected, the data should clear off of the display, which does indicate that the adapter is only capable of 2.4 Ghz networks. I did the same thing at my sisters and for her the default password was __NOT__ "password" but the default wifi pass phrase printed on the button of her modem. I just did a factory reset of my modem as I has the same issue with not being able to log in. @glenn5 @Datalink I honestly don't know what to make of this issue. Rogers came out and replaced the modem (this before the vDSL line was in place), and took the clients main office down for 4 hours. Ok, for now, that's the approach that I would take. There are also numerous functions that are enabled and running in the background even when the XB6 is in bridge mode. @bvanderlaan Looks like I was a bit too slow typing in my step-by-step instructions on how to perform the "paper clip" reset. I sounds like someone else set up your router, but didn't give you the information. How to use your … Roger Wi-fi (iphone) calling becomes choppy or stops working. I am looking to upgrade my modem because I have significant signal drop off and reliability issues with the Coda mode. Choosing the best place for your modem. After that when i re-connected to the default wifi and opened http://10.0.0.1 I was now treated to a first time setup screen instead of a login screen. If I knew what was available in the Adapter's Advanced Settings I might be able to recommend changes that might help out. Factor in the price of 11 dollars a month for rental and you never owning the XB6-T. Buying your modem is still the better deal. I'll give it another attempt, if don't get resolved, guess Ill run back to Bell with my tail between legs. Archived. - last edited on Reply. If the list is short enough to capture on a screen shot, you could post a screen shot. Let us know if you have any further questions. That's in addition to reports of Ignite TV constantly cutting out/freezing. 4. Over the last few weeks, there have been numerous posts where people complain about their Internet and WiFi dropping daily, or unstable Internet/WiFi after switching to Ignite. It is currently set for AUTO. There is a known issue with Realtek WiFi adapters and Ignite Gateway, and was provided with a work around that will work with Realtek adapters only. I had to reset my router as my password was not allowing me to login to the router. have a look at the bottom section of this page under Tiles, which is enabled by the Bluetooth capabilities of the XB6 gateway and the Xi6 set-top boxes and integration with 3rd-party services. Thats not the same as the power save mode in the Advanced Settings list. Using a computer with a direct Ethernet connection to a LAN port, connect your web browser to. I'm locked out of my modem after trying the passphrase, "password", my old passphrase I'm stuck, SOLVED: So for my case where the web portal always reported incorrect password for admin! Park the 2.4 Ghz network on channel 1, 6, or 11 and park the 5 Ghz band on channel 149 to take advantage of the higher power output in the higher 5 Ghz channels. There's also the issue of the channel settings being on Auto, selecting their own channel instead of running on a fixed channel. Is there not a way to have 2 modems on the same network? There should be a reset button on the back of the router. We've been having the same problem with intermittent Internet/WiFi drop outs. Question about ethernet slots on Arris XB6 modem . However, those reporting problems are frustrated because tech support says that they can't see anything wrong and replacing hardware does not fix the problem. 2. Disable that function. With the XB6 modem powered on, using a paper clip, depress the reset button at the rear of the modem and keep it depressed until the white status light turns off. Username: admin, Password: password; Under Connections, click on Wi-Fi; You should then see the Private WiFi Network per Radio. This should reset the router. If the pc is so close to the modem, why not run it via ethernet instead of wifi? Sign in. I saw the modem reset and sure enough my wifi settings were reset however still no luck on the password. RogersMoin. If you peruse the settings you should be able to find them. even after I did a reset (pushed reset button for 10s) I was able to solve it by actually holding down for 10s. If the default "admin / password" does not work, the only other password choices that I can think of might be either your WiFi password or your WiFi network name. Rename one of the Wifi networks to separate the two networks and assign devices to the networks as desired. Ok, fwiw, Realtek adapters, historically on the forum have been a pain. In the address bar, type in the following: 10.0.0.1 and press the enter key on your keyboard. The status LED will flash amber, green, and will then finally flash white. It has hardware and software features that are hidden to the end user that cannot be configured or disabled by the end-user. Step 2 Posted by 6 months ago. In theory, the adapter should announce that its only capable of 2.4 Ghz traffic. The status LED will flash amber, green, and will then finally flash white. Note: You can determine the model of your modem by checking its label, usually located at the back of the modem. I'm happy to hear that you were able to get this sorted out! Next, in one of the tabs to the right will be a power saving feature, which "Allow the computer to turn off this device to save power”. Click on edit next to radio 2.4Ghz; Next to Wireless Networks, click on Disable. Rogers Ignite Modem - Arris XB6 Settings Go to Go to At a Glance Settings Enable Bridge Mode The modem will now take 90 settings to restart Once it … Press J to jump to the feed. It just depend on whether or not the list fits in a single viewing field. There is very little public technical documentation out there about the XB6; only documents submitted to the FCC/ISED for testing/certification and some leaked pre-release technical documents. Log In Sign Up. 10-20-2020 I have the advanced Arris XB6 modem and I was wondering if I could directly set up a VPN in the router settings, so that I don't have to turn on my VPN each time. Comcast has tapped Arris and Technicolor as its first two suppliers for the XB6, a DOCSIS 3.1-powered, multi-gigabit advanced gateway that the MSO plans to start rolling out in the first quarter of 2017, according to multiple industry sources. I currently have my XB6 modem in bridge mode while hooked up to a edgerouter x. - edited How to Install Your Ignite Wi-Fi Modem & Setup the... With the XB6 modem powered on, using a paper clip, depress the reset button at the rear of the modem and keep it depressed until the white status light turns off. Manage your family’s data . Just ask! Overall though, Rogers never had good modems. Disable Auto Selection for the wifi channel selections. Close. Select "Spectrum" from that group to display the graphical interpretation of the surrounding networks. Google Chrome) and locate the address bar. 11:25 PM 01-14-2020 Thats from a U.S. FCC licence application. Arris XB6 (TG3482G) Login to XB6 admin GUI on Web by entering 10.0.0.1 in the browser address bar; Enter the admin username and password. It has Bluetooth LE and Zigbee radios, which don't appear in configuration settings. Read on to discover if your modem is currently compatible with the app. - edited Login process for Ignite TV Wi-Fi Modem (XB6)… Rogers Ignite TV Modem Arris XB6. Xbox online games disconnect. They either work, or they don't. I went and purchased a Motorola MB7420 modem from Amazon and plugged it in and it is stuck "negotiating bonded channel(s)". I've been having connection issues in a game with my laptop which is connected via ethernet. Thanks for your input, if there are suspected issues with their modems, should step up and acknowledge it and fix it. The issue appears to be that wirelessly the XB7 in forced mesh mode is not optimized to deliver the fastest possible 5 Ghz speeds to the latest Wi-Fi capable devices (as opposed to my experience with the XB6 modem). by Netflix becomes choppy and blury and sometimes stops working . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. New router works without issue for two weeks. The XB6 is a very capable device... and it makes me nervous when we see unexpected behaviour (e.g. 09:59 PM. The modem should then reset. I don't use that modem so I don't know if it has Band Steering enable/disable selections for both bands. - last edited on 10-22-2020 If there was only one report of problems, you could chalk it up to bad hardware. Do I need to un-bridge the xb6 modem and setup port forwarding rules on there and then bridge the modem? RogersMaude. 0 Kudos 3 people had this problem. 3. You can push it with a paperclip, and hold it down for about 30 seconds. 11:29 PM. Share. It's not that the XB7 router modem is not functioning. The Arris XB6 modem from Rogers is absolutely terrible. While you're at it, there are separate power settings that can also be applied. I would cancel any sleep setting and set them for max power. It could also be that tiny USB dongle that is used for connecting a wireless keyboard and mouse.). The next question is, how many other networks are running nearby, which would slow your data rate, perhaps by a considerable margin. I never had these problems before getting the Blue Curve Arris XB6. It has Bluetooth LE and Zigbee radios, which don't appear in configuration settings. That's what we're here for! This thread is a different issue but still noteworthy: Arris XB6 Networking Issue with Apple Homekit, From @RogersMoin 's post, it sounds like Rogers is suspecting a strange interaction between one of the XB6's internal radios and external hardware. You will have to reset your router back to factory settings. Posted by 1 year ago. Assign the pc to the 2.4 Ghz network and see what happens to the 2.4 Ghz network. ; DO make sure your Gateway is raised on a shelf or table. what will be the username or where can you find it? Can't find what you're looking for? I filled a "share a concern" form and had a response by the end of the day with a two minute solution. Most poeple seem to think its a combo. If Rogers has enabled functionality like this for testing, perhaps for a completely different purpose, we would not know nor would we have the capability of disabling it at the moment. 1. 03:08 PM by - edited When you have time, can you drill down into the Wifi Advanced Settings tab and list the categories of settings that usually show up in the left hand side of that panel. Re: Ignite WiFi Gateway (XB6) - Losing internet connection mostly when first using the computer, PN # CGM4141ROG ,only other numbers i see are FCC & IC. I had to change the field in the Wireless mode to 802.11g, I guess it only allows the computer to use the 2.4GHz frequency. I appreciate your efforts, but for what I am paying for I shouldn't be doing this, Rogers should be stepping up and setting things up correctly so they work, not all of us are computer experts. Log into the modem and set it up from scratch. I'll have to pull out some diagnostic tools to see if I see new/weird behaviour. Thank you for your information flavio. Alternatively, you can login to the Gateway via the Admin Tool to change settings that way. This time I just kept holding it down; I did not release the reset button until I saw the LED on the modem turn orange.
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